摘要：AbstractThis study investigated the organizational image and performance of a Romanian police force from the viewpoint of 50 citizens. First, the core and the peripheral traits of organizational image were identified through the 21-Statement Test and Q- sort type distribution. Second, the associations between three aspects of perceived policeman organizational identity and four dimensions of organizational performance were examined. The analysis of 1026 statements revealed “safety” as a central characteristic trait of police organizational image, while “uniform” was seen as the least characteristic trait. Overall, from the citizens’ perspective, a strong organizational identification positively associated with high levels of organizational performance.
关键词：Organizational image;Identity with organization;Organizational performance;Police organization;Citizens’ view
