摘要：AbstractThis paper focuses on the gap of proficiency for skilled workers and employer needs towards Non-technical Skills for electronics sector in Klang Valley, Malaysia. This research is a quantitative research that uses a survey as the medium. There are seven elements in Non-technical Skills which are; communication skills, creative thinking and problem solving skills, information management skills, leadership and organizational skills, teamwork skills, work attitudes, and personal traits and self-management skills. Mean for all Non-technical Skills proficiency on skilled workers and the Non-technical Skills needed by the employer for their workers is used in this study. Radar chart is used to present the data and T-test is used to analyze the data. Findings from the T-test show that there is a significant gap between all Non-technical Skills proficiency on skilled workers and the Non-technical Skills needed by employer for their workers for electronics sector in Klang Valley, Malaysia. So we can conclude that the skilled workers do not fulfil the needs from employers towards Non-technical Skills proficiency. From this research, we suggest that the company should provide trainings which focus on enhancing the Non-technical Skills for skilled workers in the industry by using the National Dual Training System (NDTS).
关键词：Non-technical Skills;skilled workers;gap of proficiency
