摘要：AbstractTerminal is the crowded place of human traveling activities; the security issue has been the top priority of the operation and management in terminals. Pedestrians constitute the absolute subject of various activities in terminal, so it is critical to have a research on pedestrian behavior and psychological characteristics, as well as the reasonable arrangement of management and operation. This paper analyzes the pedestrian traveling environment and the characteristics of their behavior in terminals. In terms of the passengers, the paper proposes the idea of hierarchy of needs and some suggestions on mitigating the congestion in terminals, and on the improvement of pedestrians’ security. The study is conducted based on a dedicated survey of the pedestrian psychological characteristics.
