摘要：AbstractTransportation is the main artery of economic and social lives in a region. To sustain routine economic and social activities, government is responsible to procure services of public transportation. Issues in Banjarmasin concerning the transportation facilities procurement is related to the increase of urbanization stream to the city, overflowing of private vehicles, people's low discipline level of using vehicles or many traffic offenses. To overcome the problems, the government of Banjarmasin has to establish appropriate policy concerning municipal public transport system suitable with the changes and demands of Banjarmasin people's needs. This research employs interactive planning method to manufacture future planning, based on the problems encountered, and to design planning to overcome those problems (Ackoff, 1981, 2001). The result of the study shows that, first, a firm and resolved leadership is needed in public transportation system planning in Banjarmasin. Second, the process of public transportation planning by using interactive planning method requires participative principle, continuity principle, and holistic principle in order to be sustainable. Therefore, to support the success of public transport services, Banjarmasin government should implement the planning of transportation policy based on sustainable vision in traffic and public transport systems.
关键词：public service leadership;public transport services;interactive planning approach
