摘要：AbstractStarting from the conceptual framework definition (describing heterogeneous groups, benefits and risks in managing heterogeneous groups) this paper will focus on a research identifying aspects of multicultural skills in heterogeneous groups. Based on several relevant references, the proposed research methodology uses four questionnaires in order to characterize intercultural competence, communication style, the emotional intelligence level and the potential role that a person could play when he/she is part of a team. The research variables used were age, nationality, residence (urban/rural), high school graduate and profile. The four questionnaires were applied on a sample of 68 subjects (Romanian students from the Politehnica University of Timisoara, interviewed in April 2013) and on a heterogeneous sample of French students from the Université de Limoges, France; the final research results were summarized in a comparative study.
关键词：multicultural skills;heterogeneous groups;comparative study
