摘要:AbstractThe advancements in the field of information and communication technologies have offered a novel strategy to education, by switching the conventional process of obtaining and transferring knowledge. The prospects of web technology have been well recognized by educators, and the e-learning system is being heavily adopted around the world to yield the benefit of technology. However, still some challenges exist for the educational administrators to attract learners to their e-learning services.The e-learning websites should provide good usability, so that interactions oflearners can be as natural and spontaneous as possible. In this study we have considered Shackel's usability model to ascertain usability attributes and to develop questionnaire for the survey. The survey has been conducted among final year undergraduate students of South Eastern University of Sri Lanka (SEUSL). The sample includes both experienced and inexperienced users of e-learning websites. The findings reveal that experience and/or lack of experience of students do not carry much connotation in this study but confirmed that the usability attributes are vital for the natural and spontaneous interactions with e-learning web sites.