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  • 标题:Exploring the relationship between information technology competence and quality management
  • 本地全文:下载
  • 作者:María Nieves Pérez-Aróstegui ; María Nieves Pérez-Aróstegui ; F. Bustinza-Sánchez
  • 期刊名称:BRQ Business Research Quarterly
  • 印刷版ISSN:2340-9436
  • 出版年度:2015
  • 卷号:18
  • 期号:1
  • 页码:4-17
  • DOI:10.1016/j.brq.2013.11.003
  • 语种:English
  • 出版社:Elsevier
  • 摘要:AbstractThe introduction of information technology (IT) has become a necessity to compete in most industries, so simple implementation of an IT strategy is not enough to achieve a better firm performance. Literature review shows IT as a useful tool only when it is combined with other firm resources and practices. The purpose of this paper is to analyze the complementarity between IT and one of the most prevalent and well-established set of organizational practices, Quality management practices (QMP). Structural equation modeling with data collected from managers in 230 Spanish firms shows a positive and significant relationship between IT and QMP. The findings provide us with in-depth understanding of both disciplines and several conclusions for its success.
  • 关键词:Information technology;Quality management practices;Structural equation modeling
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