首页    期刊浏览 2024年11月30日 星期六
登录注册

文章基本信息

  • 标题:Tax Service Quality: The Mediating Effect of Perceived Ease of Use of the Online Tax System
  • 本地全文:下载
  • 作者:Bojuwon Mustapha ; Bojuwon Mustapha ; Siti Normala Bt. Sheikh Obid
  • 期刊名称:Procedia - Social and Behavioral Sciences
  • 印刷版ISSN:1877-0428
  • 出版年度:2015
  • 卷号:172
  • 页码:2-9
  • DOI:10.1016/j.sbspro.2015.01.328
  • 语种:English
  • 出版社:Elsevier
  • 摘要:AbstractThis study examines the mediating effect of perceived ease of use on the relationship between tax service quality and online tax system. A total of 206 surveyed data was analyzed using structural equation modeling. The result shows that perceived ease of use has a significant mediating effect on the relationship between tax service quality and online tax system, and tax service quality has a positive significant relationship with an online tax system. This study contributes to understanding the effective usage of the online tax system through self-employed taxpayers that leads to increase in tax compliance and revenue generation in Nigeria.
  • 关键词:Tax service quality;informayveness;responsiveness;reliability;Perceived ease of use;online tax system.
国家哲学社会科学文献中心版权所有