摘要：AbstractIn school organizations, where there is conflict situations may develop specific behaviors, depending on the nature of conflict and mobility in play. One cannot speak of the existence of a culture or experiences relating to conflict resolution at the level of school managers in Romania. For managers it is important to know the possibilities to treat and to master the organizational conflicts.Knowledge of the causes and characteristics of the conflicts they can steer the school managers in the conduct of conflicts within controllable. Proper strategy depends on the type of conflict, of his intensity, importance of his resolution to carry out the purpose and length of time to be resolved. For school manager, to diagnose a conflict involves determining perceptual dimensions.
关键词：conflict;prescriptive models;constructive conflict;strategies of conflict resolution;conflict management
