标题：The Motivation and the Efficient Communication Both are the Essential Pillar within the Building of the TQM (Total Quality Management) System within the Macedonian Higher Education Institutions
摘要：AbstractThis paper suggests a new methodology for building management teams in designing and implementing the TQM (Total Quality Management) system within the Macedonian higher educational institutions with all the advantages and disadvantages as well as its application in the practice. What is actually needed to create the top management in the Macedonian higher educational institutions is establishing management teams in order to embrace the changes that are about to entwine the flow of market operations in which quality education is a major prerequisite of winning clients and all interested parties. The rules of teamwork concerning the respect of a person, character, experience and knowledge will lead to a relaxed atmosphere, constructive conflict, creative tension and enthusiasm. This will provide a new access to a quality primary education and will also become embedded in each segment of the operation within the higher institutions, thus becoming able to introduce many new approaches that have not been reached so far.
关键词：Educational institutions;Methodology;Selection of teams;quality;TQM strategy
