摘要：It is our pleasure to bring out this proceedings of the XVIII Annual International Conference of Society of Operations Management”（SOM)-2014, which was held at the premises of the Department of Management Studies, Indian Institute of Technology Roorkee during December 12- 14, 2014 in collaboration with Atal Bihari Vajpayee - Indian Institute of Information Technology and Management (ABV-IIITM), Gwalior. December 12 was dedicated to the doctoral consortium while the remaining two days were dedicated to presentations and discussions on-broad and all encompassing topics related to Operations Management (OM).
