摘要：AbstractHealthcare supply chain has been a subject of interest for many years. The pressure of changes in environment lead to changes in guiding principles which produce solid problems viewed as problems with no feasible solutions. Healthcare supply chain demands effort on part of researchers to not view the problems as static. The different factors need to be viewed as dynamic. We attempt to highlight the benefits of adopting a factor interaction approach to hospital protocol. The interpretative system modelling (ISM) approach is utilized for interaction of variables affecting healthcare supply chain. This can provide healthcare sector professionals with programme guidelines where they can investigate their dynamic effects. Case study analysis and interviews have been used for generating data for ISM to understand the frame of reference in which Healthcare supply chain operate. ISM methodology has been successfully used to observe the boundaries between the different stratums of various systems and visualise the different echelons of the interacting variables of Healthcare supply chain operations. This helps to embrace and integrate human thinking. This is an advantage over hard quantitative approaches where expert knowledge is pushed to give a number to their opinion usually in form of weights to variables such as structured equation modelling or goal programming using historical data. The research paper aims to build a new frame of reference for studying and measuring the performance of Healthcare supply chain operations.
关键词：supply chain policy;health care supply chain strategy;healthcare industry;Modelling;Research work;barriers;HSCM
