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  • 标题:Expression of Leaders’ Spiritual Intelligence in a Context of Service Organizations: A Gender Approach
  • 本地全文:下载
  • 作者:Violeta Šilingienė ; Violeta Šilingienė ; Sandrita Škėrienė
  • 期刊名称:Procedia - Social and Behavioral Sciences
  • 印刷版ISSN:1877-0428
  • 出版年度:2015
  • 卷号:213
  • 页码:758-763
  • DOI:10.1016/j.sbspro.2015.11.467
  • 语种:English
  • 出版社:Elsevier
  • 摘要:AbstractThe paper is built on the analysis and synthesis of scientific literature with the aim to reveal the peculiarities of gendered leadership and spiritual intelligence in a context of the service quality of organization. The theoretical interaction model of leader‘s spiritual intelligence and the service quality of organization (Šilingienė, Škėrienė, 2014) was used as a framework for empirical research. A quantitative research by using a questionnaire-based survey was carried out with the aim to determine empirically the impact of gender for leaders’ spiritual intelligence in a context of the service quality of organization. The main results identified some statistically significant difference. Men were found to score more highly than women did. Demographics other than gender (age, education, management experience) emerge as more significant influences (both women's and men's correlation coefficients were above 0.8) on the leaders’ spiritual intelligence based attitudes, values and behaviors, and present detailed explanation of the identified links.
  • 关键词:Spiritual intelligence;Management;Leader;Gender;Service quality.
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