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  • 标题:The importance of corporate brand identity in business management: An application to the UK banking sector
  • 本地全文:下载
  • 作者:Isabel Buil ; Isabel Buil ; Sara Catalán
  • 期刊名称:BRQ Business Research Quarterly
  • 印刷版ISSN:2340-9436
  • 出版年度:2016
  • 卷号:19
  • 期号:1
  • 页码:3-12
  • DOI:10.1016/j.brq.2014.11.001
  • 语种:English
  • 出版社:Elsevier
  • 摘要:AbstractCorporate brand identity management is a key issue for any organisation. Accordingly, its study is a research field of great interest. This paper seeks to broaden the understanding of this strategic activity and its effects. Specifically, it investigates the concept of corporate brand identity from the employees’ perspective in the UK financial banking sector and analyses the link between brand identity management and employees’ attitudes and behaviours. Results indicate that organisations should pay special attention to the corporate brand identity management, given its influence on employees’ commitment with their organisations, as well as their brand performance and satisfaction.
  • 关键词:Corporate brand identity;Commitment;Performance;Satisfaction;Banking
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