摘要：Changes in management of the heat-supplying organizations of the modern city determined by development of technologies in this sphere are considered in the article. Three groups of technologies are allocated, the priority of the auxiliary technologies considered is given. The author points out that there is the need of the information support of management of the heating systems management in the city, which need fundamental reconsideration and radical redesign. The additional argument of the need of reengineering of the heat supplying organizations management is the consideration of the results of their activity, connected with considerable thermal losses. The key provisions of the offered measures for reengineering, based on the creation of processes of information support of management "from scratch" are described. Negative changes of the performance of the heating systems of concrete types were estimated q, and thanks to that the new integrated approach to the choice of methods and technical means of diagnostics of engineering systems and analytical dependences of determination of terms of repair were offered. Obtaining of qualitatively new information through reengineering measures for making managerial decisions is considered. Scenarios of prospects of energy industry, which have been differentiated as the most realistic or connected with the risk of increase in the stubborn problems, minimized by reengineering, were analyzed.
