摘要:The directions of the improvement of diagnostics and monitoring processes in the heat-supplying organizations in the conditions of modern urban development are considered in the article. Conditions of obtaining information in the system of monitoring based on various methods of diagnostics of heating systems, taking into account their technical condition, which provide accounting of ecological aspects in management along with traditional maintenance parameters of engineering systems are systematized. The matters of improvement of information quality as the bases for adoption of managerial decisions in the system of ecological management, allowing developing multiple scenarios of development of the heat-supplying organizations taking into account ecological priorities, are considered. The directions of further development of diagnostics and monitoring in the heat-supplying organizations by the means of integration with the system of ecological management, focused on ensuring ecological safety of the heating systems maintenance are defined.