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文章基本信息

  • 标题:Organisational routines versus individual agency and personality
  • 本地全文:下载
  • 作者:Elsbeth A de Boer ; Tjeerd Zandberg
  • 期刊名称:Research in Hospitality Management
  • 印刷版ISSN:2224-3534
  • 电子版ISSN:2415-5152
  • 出版年度:2013
  • 卷号:2
  • 期号:1-2
  • 页码:1-7
  • DOI:10.1080/22243534.2013.11828283
  • 语种:English
  • 出版社:Taylor & Francis Group
  • 摘要:Although rules and routines are recognised as important factors in decision-making, many people frequently deviate from rules. In a previous exploratory case study, research focused on how a combination of human agency and personality traits affects rule-following behaviour. In this survey (n = 128), results were further investigated and indicated a partial relation between agency and rule-following behaviour. With regard to personality traits, both conscientiousness and altruism correlate negatively with the propensity to deviate.
  • 关键词:attitude; decision-making; deviatory behaviour; housekeeping; manuals; personality traits; scripts
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