标题：Past Performance Evaluation is the First Step toward the Future: A Case Study of a Performance Management System in a Malaysian Multi-National Company
摘要：Many studies have shown that performance management systems (PMS) have positive impact if it is properly organized and implemented in the organization. Basically, the PMS is designed to address the needs of an organization to measure and monitor employees’ performance on continuous basis, and to make the system work well the involvement from all major stakeholders especially the future users of the system is a must. In addition, the PMS will become more effective when tying rewards to the results of a performance review. But, caution there could be resistance at the early stage of the adoption however the significance benefits gained from the PMS in long run will be translated into better rewards for its overall population and can act as a catalyst to behavior change within the organization. The sole purpose of this research is to discuss the institutionalisation of the Performance Management System (PMS), specifically the appraisal process in a Malaysian multinational corporation (MNC). The research approach used an exploratory case study method via document review, informal conversations and observation. In addition, the study will also address the issues faced by the MNC and its subsidiaries in this regard as well.
