摘要：Every company must ensure that the production process proceeds without interferences. Within this article, the author uses the term “interferences” in reference to unplanned stoppages caused by breakdowns. Unfortunately, usually due to machine operators’ mistakes, machines break, which causes stoppages thus generating additional costs for the company. This article shows a cause and effect analysis of a breakdown in a production process. The FMEA as well as quality management tools: the Ishikawa diagram and Pareto chart were used for the analysis. Correction measures were presented which allowed for a significant reduction in the number of stoppages caused by breakdowns.
关键词：analysis; production process; breakdown; FMEA; Ishikawa diagram; Pareto chart
