标题:The Influence of Big Five Personality Traits, Work Values, and Compensation Satisfaction with the Performance of Sales Services: Employment Insurance
摘要:The purpose of this research is to find the influence of Big five Personality traits ( Extraversion, Agreeableness, Conscientiousness, Neuroticism, Openness to Experience) , work value and compensation satisfaction toward the behaviour performance and work outcomes .The data were taken from 115 Sales services from 12 PT. JAMSOSTEK Branch offices in Central Java & DIY. The hypothesis of the research: There are any influences of Ekstraversion, Agreeableness, Conscientiousness, Neuroticism, Openness to Experience variables against compensation satisfaction of behavior and work value in a structural model The result of data analysis by using SEM technique shows Chi-square =9.35, Probability = 0.053,GFI = 0.0803, TLI = 0.86, RMSEA = 0.11 and CMIN/DF=2.34. From the result, the hypothesis has been proved. It means that there was a positive influence among Extraversion, Agreeableness, work value, and compensation satisfaction toward job performance of behavior. Conscientiousness seems to be the personality trait with the most positive influence on work outcomes. Neuroticism negatively influences on the work outcomes, and openness to experience influences positively on the behaviour performance.
关键词:Big Five Personality;Work Values;Compensation Satisfaction;Performance of Sales Services