摘要:This paper aims at improving the performance of caps' pressing process using Taguchi-grey relational analysis. Five main quality characteristics were considered, involving cap's height, inner diameter, outer diameter, angle, and plastic weight. The individual and moving range control charts were constructed for each quality characteristic. Then, process capability analysis was then carried out to assess process performance at initial process factor settings, at which the process was found incapable in producing conforming caps for some quality characteristics. Thus, the Taguchi's designed experiments were employed to provide experimental layout followed by the grey relational analysis to determine the combination of optimal factor settings. Results showed significant in almost all the five quality responses and thereby resulted in huge production and quality cost savings.