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  • 标题:An investigation of conflict resolution in educational organizations
  • 本地全文:下载
  • 作者:Saduman Kapusuzoglu
  • 期刊名称:African Journal of Business Management
  • 印刷版ISSN:1993-8233
  • 出版年度:2010
  • 卷号:4
  • 期号:1
  • 页码:096-102
  • 语种:English
  • 出版社:Academic Journals
  • 摘要:The purpose of this study is to examine the impact of Conflict Resolution Education (Peer Mediation) in schools on the behaviours of students. The study utilized semi-experimental design. The sample of this study consists of 203 eight grade secondary school students in one Primary Education School in Bolu province in Turkey. Voluntary students were chosen according to sociometric technique and given 30 hours peer mediation education. Two kinds of evaluation questionnaires developed by Taylı (2006) were utilized. The findings of the survey showed that peer mediation provider students found the process and effects of the process highly satisfying whereas the peer mediation receiver group found the process moderately satisfying experience in all assessed dimensions.
  • 关键词:Organizational conflict;conflict resolution;conflict management;school
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