期刊名称：International Journal of Information Dissemination and Technology
印刷版ISSN：2229-5984
电子版ISSN：2249-5576
出版年度：2016
卷号：6
期号：3
页码：165-169
语种：English
出版社：International Journal of Information Dissemination and Technology
摘要：Today’s libraries are trusted to a place where to justify their existence; it requires offering quality services to its users. So, initiation of Total Quality Management (TQM) techniques in libraries can cart them into a new period and introduce to a new set of possibilities with more quality ideas within the library system. TQM is a permutation of diverse plans and arrangements which formulate libraries to turn out to be more accessible culture and build to utilize the entire reachableresources in the optimum potentialmode. TQM application in libraries can maximize the users’ satisfaction by eliminating their complaints and problems. Doing things in right way by involving every available resources and keeping them integrated is the basic idea behind TQM application. TQM execution confirms and maintains appropriate work distribution for silky tasking of library as well as permanent enrichment in the functioning of libraries. In this manuscript, authors make an exertion to look atevolution of TQM, perception of TQM performance in libraries and see how road plan to enterprise TQM from manufacturing to library services fit in with quality and functioning excellence initiatives.
