期刊名称:International Journal of Economics & Management Sciences
电子版ISSN:2162-6359
出版年度:2012
卷号:2
期号:1
语种:English
出版社:OMICS International
摘要:The purpose of this article is to describe critical success factors of an information technology (IT) enabled organizational change initiative in a hierarchical government organization in Turkey. In a longitudinal field study setting, participatory action research methodology was adopted to understand the dynamics of the change initiative in the organization. Authors participated in the various stages of the change process between 1998 and 2004. Government agencies in Turkey in a growing economy have certain characteristics that should be considered in an IT enabled organizational change project. This article discusses these characteristics based on the research case focusing on major organizational problems and strengths, critical success factors and organizational change results.