期刊名称：The International Technology Management Review
电子版ISSN：1835-5269
出版年度：2013
卷号：3
期号：1
页码：42-53
DOI：10.2991/itmr.2013.3.1.4
语种：English
出版社：Atlantis Press
摘要：The use of social media for contemporary knowledge management is growing. Success stories range from the fields of marketing to emergency disaster management. However its application to improve public safety remains elusive. This article outlines a case study of the presence of outlaw motorcycle clubs on Twitter and explores several collection and analysis techniques that can be applied to generate insights for social media intelligence.
关键词：Social Media; Social Media Intelligence; SOCMINT; Open Source Information; Web 2.0;Contemporary Knowledge Management
