期刊名称：International Journal of Computer Science & Technology
印刷版ISSN：2229-4333
电子版ISSN：0976-8491
出版年度：2016
卷号：6
期号：1
页码：73-78
语种：English
出版社：Ayushmaan Technologies
摘要：Banking sector is rapidly adopting technology in every function to cope up with the increasing competition among the foreign, domestic and private players. The paper discusses the stress factors created due to the usage of technology in public sector banks. The results are based on both primary and secondary mode of research study. It covers the employees working in the branches of public sector banks in Punjab. The study is based on 7 point likert scale derived from the past literature. The objective of the present study is to understand the technological antecedents which induce stress among employees of public sector banks. Three hundred fifty respondents were interviewed through questionnaire from various public sector banks in Punjab. The demographic characteristics of the respondents show that majority of respondents were in the age group of 30 to 40 and 80% of them were males and the rest of them were females. The method of factor analysis has been used for grouping and summarization of factors creating technostress. The factors identified through the factor analysis are: role ambiguity, usefulness, complexity, reliability of technology, and work-home conflict.
关键词：Technostress;Bank Employees;Technological Changes;Factor Analysis;Banking Industry
