摘要:The article describes the developed model of controlling the process of means of transport operation, in which the choice of control strategy is carried out using non-deterministic methods. The model presented in the paper allows one to evaluate the quality of the transport system operation from the point of view of selected evaluation criteria: the risk of occurrence of undesired events and the availability of means of transport. The article presents a description of the method for determining the optimal (quasi-optimal) strategy for controlling the process of the use of means of transport taking into account the semi-Markov decision- making processes. The selection of the optimal (quasi-optimal) solution is carried out using the genetic algorithm and the simulated annealing algorithm. As a result of numerical calculations, for the criterion functions used, a set of quasi-optimal solutions is obtained in the form of the so- called Pareto front. This applies to the selection of possible decision variants, such a strategy for controlling the operation process, for which the functions constituting the evaluation criteria achieve values belonging to the Pareto-optimal solutions set.