摘要：Nobody doubts that mastery of excellent communi-cation skills is essential for all the health professions. Ifphysicians do not listen well to the complaints of theirpatients, they probably make a wrong diagnosis andleave them unsatisfied. Moreover, the latter do notreceive proper treatment. If dieticians provide theirpatients with too much and unclear information, thepatients most probably will show non-compliance andcontinue their unhealthy eating behaviours. If physio-therapists give advices about certain exercises to reducepain too quickly or too vaguely, their patients will notremember how to do them independently at home, andtherefore leave it.
