期刊名称：European Journal of Management and Business Economics
印刷版ISSN：2444-8451
出版年度：2020
卷号：29
期号：2
页码：125-149
DOI：10.1108/EJMBE-01-2019-0001
语种：English
摘要：Purpose – The purpose of this paper is to explore the impact of human resource (HR) management practiceson achieving competitive advantage through studying the mediating role of employee satisfaction in thecontext of five-star hotels in Northern Cyprus.Design/methodology/approach – To produce numeric data as well as to test the hypothesis, the researchersemployed structural equation modeling and AMOS. The testing included (n¼439) questionnaires. The modelsuggestedbytheauthorsexaminedthetourismsector,andinparticular,five-starhotelslocatedinNorthernCyprus.Findings – The main research findings revealed that HR practices had a significant effect on competitiveadvantage. By comparison, the research findings revealed that the mediator variable had no effect onachieving competitive advantage for five-star hotels in Northern Cyprus.Originality/value – This study demonstrates originality by responding to the recommendations of priorstudies conducted on HR in Northern Cyprus Island. This makes a theoretical contribution to the field, sinceonly Turkey recognizes Northern Cyprus, which makes conducting research on this country a challenge forresearchers worldwide. Based on this study’s outcomes, this paper discusses its theoretical and practicalimplications, as well as recommendations for future research.
