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  • 标题:Knowledge sharing in the organizational context: using Social Network Analysis as a coaching tool
  • 本地全文:下载
  • 作者:Nicky Terblanche
  • 期刊名称:International Journal of Evidence Based Coaching and Mentoring
  • 印刷版ISSN:1741-8305
  • 出版年度:2014
  • 卷号:12
  • 期号:2
  • 页码:146-164
  • 语种:English
  • 出版社:Oxford Brookes University
  • 摘要:Knowledge sharing between employees is a critical success factor in knowledge intensive organisations and depends on the quality of an employee’s relationships with co-workers. Relatively little research has been done on how to incorporate relationship aspects into a coaching intervention. This paper describes an organisational coaching intervention that used Social Network Analysis to analyse relationship patterns between individuals in a team following an action research approach. Social Network Analysis artefacts were used to help identify coachees, set coaching goals, create self-awareness, identify behavioural changes, and to provide some measure of the coaching efficacy in improving knowledge sharing in a team.
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