期刊名称:International Journal of Evidence Based Coaching and Mentoring
印刷版ISSN:1741-8305
出版年度:2014
卷号:12
期号:2
页码:146-164
语种:English
出版社:Oxford Brookes University
摘要:Knowledge sharing between employees is a critical success factor in knowledge intensive organisations and depends on the quality of an employee’s relationships with co-workers. Relatively little research has been done on how to incorporate relationship aspects into a coaching intervention. This paper describes an organisational coaching intervention that used Social Network Analysis to analyse relationship patterns between individuals in a team following an action research approach. Social Network Analysis artefacts were used to help identify coachees, set coaching goals, create self-awareness, identify behavioural changes, and to provide some measure of the coaching efficacy in improving knowledge sharing in a team.