期刊名称:International Journal of Engineering Business Management
印刷版ISSN:1847-9790
电子版ISSN:1847-9790
出版年度:2019
卷号:11
DOI:10.1177/1847979019874182
语种:English
出版社:InTech
摘要:Business intelligence (BI) and business process management (BPM) are widely implemented in various organizations. However, their impact on organizational performance strongly depends on their alignment. Previous research has focused mainly on large companies. Small and medium-sized enterprises (SMEs) also started to use BI and BPM in order to improve their performance. However, the research regarding this issue is scarce. The goal of the article is to examine the interrelationship of BI and BPM and their impact on organizational performance of SMEs. In order to attain this goal, a systematic literature review and a survey research on the sample of SMEs in Croatia and Slovenia have been conducted.