摘要：Supplier decisions are one of the most important aspects that firms must incorporate into their strategic processes. Buyer-supplier relationships play a key role in the success and effectiveness of a supply chain. The aim of this study was to develop an integrated analytical approach, combining quality function deployment (QFD) and analytic network process (ANP) approach, to evaluate the performance of suppliers. The effectiveness of the proposed approach is demonstrated by applying it to water industrial (East Azerbaijan Regional Water Company), questionnaires had been distributed to gather data for this study among experts in East Azerbaijan Regional Water Company. The findings indicated that supplier P.A.S with a 0.3010 weight score, is the first choice for the supply of strategic Items, supplier "Generator Dynamic" with a 0.2456 weight score, is the first choice for the supply of leverage Items supplier "Color Pars" with a 0.3338 weight score, is the first choice for the supply of average Items, Criterion "Quality" with a 0.2113 weight score, is the most important criterion in the selection of a suppliers offer. Sub-Criterion "Innovation and technical skills" with a 0.15096 weight score, is the most important Sub-criterion in the selection of a suppliers offer.Finally suggestions presented.
关键词：Supply chain management;supplier selection;quality function deployment;analytic hierarchy process (AHP);analytic network process (ANP)
