摘要：Conducting studies on public policy making has been initiated by scholars since the 1970s. Despite the establishment of public policy making as an academic major in Iran from relatively long time ago, few studies have been carried out in this area about Iranian laws. This issue holds true about public service management law that was passed in Parliament in 2007 and its 5-year period of pilot implementation commenced. As well, this paucity of research is observed in the area of shortcomings of public service management law and the obstacles to the implementation of this law. Therefore, the present study investigated shortcomings of public service management law using a 12-expert panel, qualitative research methods, content analysis, and Shannon Entropy technique. Theresults showed that the obstacles related to logic, coherence and realism, structure and resources, the environment of law implementation, concept and correct diction, control and amendment, employees and managers, and theoretical base are from the most problematic to the least problematic obstacles to the effective implementation of public service management law.
关键词：public service management law;public policy making;obstacles to the effective implementation of public policy making;Shannon entropy technique
