摘要：Business interactions are rarely taken into account in the early stages of development of software ecosystems in the health sector, which causes these kinds of solutions to stay as conceptual proposals or be rapidly discontinued after deployment. In the present paper, we describe our approach towards the exploitation of a technological ecosystem focused on learning and knowledge management processes to develop and enhance the caregiving competences of formal and informal caregivers, both at home and in care environments. The definition of the business process has been done using the Business Process Model and Notation (BPMN) standard, which allows to further include the business model in the definition of the data taxonomy.
