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  • 标题:User Experience Comparison of Intelligent Personal Assistants: Alexa, Google Assistant, Siri and Cortana
  • 本地全文:下载
  • 作者:Ana Berdasco ; Gustavo López ; Ignacio Diaz
  • 期刊名称:Proceedings
  • 电子版ISSN:2504-3900
  • 出版年度:2019
  • 卷号:31
  • 期号:1
  • 页码:51
  • DOI:10.3390/proceedings2019031051
  • 语种:English
  • 出版社:MDPI AG
  • 摘要:Natural user interfaces are becoming popular. One of the most common natural user interfaces nowadays are voice activated interfaces, particularly smart personal assistants such as Google Assistant, Alexa, Cortana, and Siri. This paper presents the results of an evaluation of these four smart personal assistants in two dimensions: the correctness of their answers and how natural the responses feel to users. Ninety-two participants conducted the evaluation. Results show that Alexa and Google Assistant are significantly better than Siri and Cortana. However, there is no statistically significant difference between Alexa and Google Assistant.
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