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  • 标题:Consumer Buying Behavior towards E-Commerce: A Survey Study of Consumers at a Selected Online Shopping Site in Dhaka, Bangladesh
  • 本地全文:下载
  • 作者:Tanvir Abir ; Taha Husain ; Shaikh Sabbir Ahmed Waliullah
  • 期刊名称:Open Journal of Business and Management
  • 印刷版ISSN:2329-3284
  • 电子版ISSN:2329-3292
  • 出版年度:2020
  • 卷号:08
  • 期号:06
  • 页码:2716-2728
  • DOI:10.4236/ojbm.2020.86168
  • 语种:English
  • 出版社:Scientific Research Publishing
  • 摘要:This study aims to evaluate the consumer’s buying behaviours in online shopping sites in Bangladesh. This study follows a mixed-method approach where the researchers collected primary data from the questionnaire survey and in-depth interview of the customers who buy services from the e-commerce site. The findings from the cross-sectional study revealed positive effect (P-value > 0.005) of Psychographic Indicators (0.049); Economic Indicators (0.339); and Socio-cultural Indicators (0.297) coefficients on customer satisfaction towards e-commerce. However, the demographic factor is not statistically significant (P-value > 0.005) and does not put any impact (0.321) on customer satisfaction.
  • 关键词:Consumer Behavior;E-Commerce;Online Shopping;Technological Factors;User Satisfaction
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