期刊名称：IOP Conference Series: Earth and Environmental Science
印刷版ISSN：1755-1307
电子版ISSN：1755-1315
出版年度：2020
卷号：452
期号：1
页码：1-7
DOI：10.1088/1755-1315/452/1/012081
语种：English
出版社：IOP Publishing
摘要：This study aims to identify the causes of delays of the project, to know the duration of time of completion and critical paths of the project, and acceleration time as well as the cost of Fiber Optic Installation Project on Pre-Sales division at PT XYZ. The research method used is Mixed Method, and the direct interview is used for data collecting method. Furthermore, The analysis methods that are used in this research are Cause and Effect Diagram Method as an analysis tool to identify the factors that cause delays, especially on the service industry. Critical Path Method (CPM) is used to identify which activities are included in Critical Path, which can shorten its duration by using Crashing Project with POM-QM as an analysis tool. The research resulted there are four factors that cause delays which are System, Skill, Supplier, Surrounding. The project can be completed within eighty-one days. The project can also be completed within seventy-eight days within the consideration of additional hours for an hour per day, and acceleration cost added. From the results of this study, the company will able to find out the causes of delays in the service industry that have an impact on project delays.
