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  • 标题:The effects of 2-tier store brands' perceived quality, perceived value, brand knowledge, and attitude on store loyalty
  • 本地全文:下载
  • 作者:Defeng Yang ; Xinxin Wang
  • 期刊名称:Frontiers of Business Research in China
  • 印刷版ISSN:1673-7326
  • 电子版ISSN:1673-7431
  • 出版年度:2010
  • 卷号:4
  • 期号:1
  • 页码:1-28
  • DOI:10.1007/s11782-010-0001-7
  • 语种:English
  • 出版社:Higher Education Press, co-published with Springer-Verlag GmbH
  • 摘要:This paper divides store brands into generic ones versus individual ones. Accordingly, two types of store brand loyalty are discussed, namely general versus individual brand loyalty. It also analyzes perceptions of 2-tier store brands in terms of perceived quality and value, and explores the respective effects of consumer knowledge and brand attitude on store loyalty. Results show that both low-priced and medium-priced store brands are able to build individual store brand loyalty and store loyalty among customers. Managerial implications are also provided.
  • 关键词:2-tier; store brand; store loyalty; individual store brand loyalty; perceived quality
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