期刊名称：International Journal of Information Systems and Project Management
印刷版ISSN：2182-7796
电子版ISSN：2182-7788
出版年度：2020
卷号：8
期号：4
页码：5-21
DOI：10.12821/ijispm080401
语种：English
出版社：SciKA
摘要：Despite the adoption of social media in many business operations, evidence suggests that the usage of social media forproject management activities is scarce. Through this literature review, the paper seeks to clarify the scope of theavailable knowledge, highlight the significance of new research agendas and address the principal reason for the limiteduse of social media in project management. A literature review was conducted to analyze the benefits of using socialmedia in project management along with the areas in which it is used, the threats, barriers and enablers of social mediaadoption. Key areas where social media is used in project management include requirements management,communication management, policymaking, knowledge management and collaboration. Social media usage has shownto improve information sharing, engagement and relationships. Threats include a negative impact on reputation,employee productivity and information privacy. The reviewed literature highlights that the lack of a social mediaadoption strategy is the principal reason for the limited use of social media in project management. This studycontributes to both the project management practice and literature by introducing a model for social media adoption inproject management.
关键词：project management;social media;social media benefits;social media enablers;social media threats;social media adoption model
