出版社：Bucharest Academy of Economic Studies Publishing House
摘要：In modern society, electricity is necessary for the proper conduct of daily activities, becoming es-sential for life. All existing domains such as industry, transport, information technology, agricultu-re, economy, etc. requires energy resources to carry out the activities undertaken in optimal condi-tions. Thus, distribution companies invest enormously to transform networks into smart grids thro-ugh a digitization effort that is constantly supported by modernization projects. As an alternative with lower costs, an application can be implemented that helps consumers and employees regarding the the continuity of electricity supply, the quality of services provided to them and better communication between the consumer and the distribution operator.
关键词：electricity distribution company;consumer satisfaction;web application;prompt and quality services;automation of daily activities;easy reporting
