摘要：Because of the COVID-19 epidemic situation, the advantages of intelligent express cabinet stand out, compared with the traditional terminal distribution. It can not only solve the problem of terminal delivery difficulty but also that of the user privacy assurance, in which the contactless delivery becomes deeply popular because cross-infection is avoided. This paper studies the domestic present situation of the application of intelligent express cabinet and the existing problems, according to the data of 207 copies of questionnaires, analyses the consumer cognition and attitude towards intelligent express cabinet. In order to expand the application market of intelligent express cabinets, the paper puts forward measures such as integrating resources, improving the utilization rate, investigating the needs, reasonable layout, integrating community services, and enriching the profit model.
