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  • 标题:“Where’s the I-O?” Artificial Intelligence and Machine Learning in Talent Management Systems
  • 本地全文:下载
  • 作者:Gonzalez, Manuel ; Capman, John ; Oswald, Frederick
  • 期刊名称:Personnel Assessment and Decisions
  • 印刷版ISSN:2377-8822
  • 出版年度:2019
  • 卷号:5
  • 期号:3
  • DOI:10.25035/pad.2019.03.005
  • 语种:English
  • 出版社:Bowling Green State University
  • 摘要:Artificial intelligence (AI) and machine learning (ML) have seen widespread adoption by organizations seeking to identify and hire high-quality job applicants. Yet the volume, variety, and velocity of professional involvement among I-O psychologists remains relatively limited when it comes to developing and evaluating AI/ML applications for talent assessment and selection. Furthermore, there is a paucity of empirical research that investigates the reliability, validity, and fairness of AI/ML tools in organizational contexts. To stimulate future involvement and research, we share our review and perspective on the current state of AI/ML in talent assessment as well as its benefits and potential pitfalls; and in addressing the issue of fairness, we present experimental evidence regarding the potential for AI/ML to evoke adverse reactions from job applicants during selection procedures. We close by emphasizing increased collaboration among I-O psychologists, computer scientists, legal scholars, and members of other professional disciplines in developing, implementing, and evaluating AI/ML applications in organizational contexts.
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