期刊名称：Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie
印刷版ISSN：1844-7007
出版年度：2018
卷号：1
期号：5
页码：91-97
语种：English
出版社：Academica Brâncuşi
摘要：The importance of commerce is becoming higher nowadays, in the context of a consumer society. The role of employees is thus essential in providing the best products and services to customers. The present paper tries to highlight the situation of supermarket staff in the city of Resita. Thus, the first part of the paper presents a theoretical background and a review of literature in the field, while the second part consists in a study carried out with the purpose of researching the attitude of customers on the behaviour of the sales staff.
