摘要:The use of information technologies to improve the efficiency of organizing the functioning of urban processes and the provision of innovative services forms the basis of the concept of smart sustainable city. Society mistakenly identify the digital transformation of the urban environment with the unsystematic, redundant introduction of technical innovations into the citizens’ life. This is because the changes made to the habitual processes of citizens' life often do not pass the mandatory check for their balance in terms of compliance with principles of sustainable development. The article proposes a new conceptual approach for assessing the effectiveness of the implemented solutions related to the implementation of the paradigm that ensures the transition from technology-oriented to human-oriented concept of “Sustainable Smart Cities”. The main idea is to consider the transformation of the urban environment through the prism of changes in the functional state of its objects.