摘要:The article is devoted to the study of theoretical and practical aspects of building an integrated quality management system at milk processing enterprises. It is proved that quality management is a continuous process of influencing production by consistently implementing logically interrelated functions to ensure quality. An integrated quality management system is a set of structures and procedures, processes and resources required to implement quality management. It should be an integral part of the enterprise management system and should provide the management of the organization and / or the consumer with confidence that the product or service will meet the established quality requirements. It is proved that in the process of making a decision on the organization’s quality management system, measures are defined and planned to achieve the goals. The combination of these activities makes up the plan of organizational activity. For each of the activities included in the plan, the conditions for implementation and responsibility for implementation are determined. Since the quality management system actually covers all areas of the organization, then, of course, the processes of creating and implementing a quality management system in the enterprise will be associated with a change in the organizational structure of management.