摘要：The increasing digitalization and advancement in information communication technologies has greatly changed how humans interact with digital information. Nowadays, it is not sufficient to only display relevant data in production activities, as the enormous amount of data generated from smart devices can overwhelm operators without being fully utilized. Operators often require extensive knowledge of the machines in use to make informed decisions during processes such as maintenance and production. To enable novice operators to access such knowledge, it is important to reinvent the way of interacting with digitally enhanced smart devices. In this research, a mobile augmented reality remote monitoring system is proposed to help operators with low knowledge and experience level comprehend digital twin data of a device and interact with the device. It analyses both historic logs as well as real-time data through a cloud server and enriches 2D data with 3D models and animations in the 3D physical space. A cloud-based machine learning algorithm is applied to transform learned knowledge into live presentations on a mobile device for users to interact with. A scaled-down case study is conducted using a tower crane model to demonstrate the potential benefits as well as implications when the system is deployed in industrial environments. This user study verifies that the proposed solution yields consistent measurable improvements for novice users in human-device interaction that is statistically significant.
