摘要:Objective. Describes the capacities of students and teachers of High School Education (EMS) in order to identify their skills for the effective use of ICT, information literacy levels, communication skills using technologies and competencies in the generation of content. Method. It is a quantitative type research (based on numerical measurement and statistical analysis) and applied (proposes to establish behavior patterns), based on a descriptive transectional non-experimental research design, with an empirical field mode collecting information through a questionnaire applying random sampling of students and teachers of high school general (non-specialized or technical). Results. There is a variability of tendencies in the use of ICT, both in teachers and students, in the category of low levels, favoring the former in general terms, highlighting the need to increase such conditions in reason to improve educational and social processes through the use of technologies. Conclusions. The results obtained favor the teachers, since the diagnostic study is not based only on hours of connection but on the capacity to use the time to carry out productive activities. It is proposed to establish monitoring mechanisms to determine the use of technologies in productive aspects and not only in ludic issues, as well as in measuring ways of positive impact on the competitiveness of subjects and school communities.