摘要:E-governance has proven to be instrumental in the expansion and evolution of how governments interact with and deliver services to their citizens.The United Nations(UN)E-Governance Development Index(EGDI) is the most widely used metric for assessment of e-governance development; however, this metric is not appropriate for assessment at theregional level, especially for developing nations.Therefore, the authors have studied variousfactors in the context of developing nations, such as the online Availability and PerformanceIndex, Telecommunications Index,Human Capital Index,E-governance-related Infrastructure Index, and E-governance Performance Index, with the aim of analyzing thesuccess and implementation rate of e-governance activities across the different regions of adeveloping nation like India. The results showed that the UN's EGDI is not suitable for assessment at a regionallevel and that adding new components to the model helps to achievebetter results for around 30% of the regions under study.The rankings, which were calculatedthrough the new model and compared against other standard indices, obtained good correlations, proving the validity of the new model.India, as a developing nation, was theregion selected for the experimental work.Central governments, state governments,investors, stakeholders, and government consultants can obtain benefits through thisresearch.
关键词:E-Governance;E-governance development index;India;United Nations