摘要：The optimization problem of customized bus routes is affected by uncertain factors in reality; therefore, this paper introduces uncertainty theory to study the above problem. A two-level planning model that takes the maximum total revenue of the bus company as the upper-level goal and the minimum total travel cost of passengers as the lower-level goal is established, using uncertainty theory to study and solve practical problems with uncertain factors. The genetic algorithm is used to solve the model, and the feasibility of the model is verified through a case study. The research results show that the application of the two-level model of customized bus route planning based on uncertain vehicle operating time established in this paper to customize bus route planning can take into account the travel needs of passengers and high-quality experiences while also bringing benefits to enterprises and achieving a win–win situation. The research in this article provides theoretical support for the optimization of customized bus routes.
