摘要：This paper describes the importance of including a Human-Centred Design (HCD) approach for successful university–industry collaboration. We detail user surveys and user evaluation techniques to engage end-users for the rejuvenation of manufacturing industries through sustainable product development. There are numerous studies describing the importance of university–industry collaboration; however, very few portray the detailed working relationships necessary to fulfil both the university and the industry agenda. This paper explores a joint project between a prominent Melbourne-based university and a government organisation from Malaysia. The intention was to innovate a range of furniture for Malaysian dormitories to stimulate the local manufacturing sector and provide high-value product applications for Malaysia’s abundant timber sector. By detailing a HCD approach, we reveal how to better direct the design outcomes to accurately reflect the research intent. This is detailed through a case study showing how the research data was translated into final product concepts influenced by end-users and collaboration with the industry stakeholders. The resulting products are a range of sustainable, modular dormitory furniture with a direct route to market. Finally, we provide the lessons learned and suggestions for developing sustainable products through university–industry collaboration.
关键词：university–industry collaboration; new product development; user-centred design; sustainability; Human-Centred Design (HCD); industrial design; innovation; user experience
